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You must be logged in and have purchased prescription contact lenses from uklenscare.com to access the premium services of Your Online Optical Clinic.

Your Online Optical Clinic is uklenscare.com portal where you can receive premium optical advice and services from our Clinical Team. Please see our FAQs page for more information.

Refund Policy

100% Money Back Guarantee

Uklenscare.com will refund any unwanted products purchased from us as long as the product has not been opened or used and the product is returned to us within 21 days. The 21 day period will begin from the date indicated on the invoice that you receive along with your contact lenses. If Uklenscare.com has made a mistake then we will also refund to you the postage and packaging costs that you have incurred (on both the initial order and the cost of sending the products back to us). Please email: customercare@uklenscare.com and we will help you to return unwanted products to us as efficiently as possible.